Toilet Bowl Clogged!
Recently, one of our servicemen was dispatched to a customers house located in Port Washington on Long Island. The customer had dropped his cell phone in his toilet bowl. The cell phone was small enough to slip into the toilet bowl but still could not make it out of the toilet bowl. The customer had tried plunging and pumping the toilet bowl but did not succeed. He called us and asked us specifically if we will be careful and not sratch his toilet bowl. We love to go an extra mile to keep our customers happy but respecting our customers property is a top priority by default.
The toilet bowl was very expensive and any mistake on the part of our mechanic could let us down. Our mechanic analyzed the situation and informed the customer that the toilet needed to be removed and explained to the customer the reason why the bowl needed to come off. The customer wanted assurance from his plumber and gave us the green signal once his plumber agreed with our mechanic.
Our serviceman retrieved the cell phone and placed the toilet bowl back in its place. The customer called back especially to compliment the professional service provided by our mechanic. According to the customer, “My toilet is working great and I can’t even tell if the bowl was ever removed. I am pleased with the professional service provided by your mechanic.”
To avoid dropping objects in your toilet by mistake, you can follow these tips.
- Keep small objects away from the toilet bowl.
- Keep the toilet take clear of all objects.
- Keep the toilet seat cover down when not in use.
- If something does fall in the bowl, don’t try to flush it. Flushing the object will either result in the object getting stuck in your toilet bowl or it may clog up your sewer line.
Tags: cell phone, clog, sewer, toilet
